Privacy Policy
HelloCathay (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, create an account, or interact with our services.
By using HelloCathay, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use the site.
1. What Does This Privacy Policy Cover?
This Privacy Policy applies to all information collected through your use of the HelloCathay website (https://hellocathay.com), including when you browse content, register an account, post content, or communicate with other users.
It does not apply to third-party websites, services, or platforms linked from our site. We are not responsible for the privacy practices of those third parties.
2. What Information Do We Collect?
We may collect the following types of personal and non-personal information:
a. Account Information
When you register for an account, we may collect:
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Username or display name
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Email address
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Password (encrypted)
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Profile information you choose to provide (e.g., bio, photo)
b. User Content
We collect and store any content you voluntarily post on HelloCathay, including articles, comments, photos, videos, and messages.
c. Usage Data
We may automatically collect technical data including:
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IP address
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Browser type and version
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Device information
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Pages visited, time spent, and referral URLs
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Cookies and similar tracking technologies
3. How Do We Use Your Information?
We use the information collected for the following purposes:
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To provide and operate the HelloCathay platform
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To allow you to post, share, and interact with content
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To respond to inquiries and support requests
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To analyze site performance and improve user experience
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To prevent fraud, abuse, or illegal activity
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To comply with legal obligations
We do not sell your personal information to third parties.
4. How Do We Share Your Information?
We may share your information:
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With service providers who help us operate the site (e.g., hosting, analytics)
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When legally required to do so by law enforcement or government authorities
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To protect the safety, rights, or property of HelloCathay, users, or the public
We may share aggregated, anonymized data that cannot reasonably be used to identify you.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance functionality, remember preferences, and analyze usage. You may control cookie preferences through your browser settings.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. We may also retain information to comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
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Access the personal data we hold about you
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Request corrections or deletions
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Object to processing or request data portability
To exercise your rights, please contact us at support@hellocathay.com.
8. Security
We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. However, no system is completely secure.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a new “Effective Date.” Continued use of the site constitutes acceptance of the updated terms.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Email: support@hellocathay.com
Website: https://hellocathay.com
